Canada shipping update 5 August 2020 from Royal Mail
CANADA DELAYS: All mail being sent from the UK to Canada is facing severe delays because of the on-going impact of COVID-19 and record volumes of traffic being received in Canada. We are processing the mail as normal in the UK, but delays are taking place once the mail reaches the Canadian border. As a result, we are unable to advise on likely delivery times.
We know that big shipping costs can put people off buying what they want to buy, therefore we don't make any money on shipping in order to keep your costs down. The most cost efficient method for us is to ship all orders via Royal Mail standard delivery which means we unfortunately are unable to provide tracking details. All orders are usually shipped within 24 hours of the order being placed and orders after 4pm on Friday will be shipped Monday morning. If you have any specific, more urgent shipping requirements please contact us and we will be happy to work with you to meet your needs. If you have a large order we are happy to quote on a courier service. If you think your order has gone missing or is taking too long to arrive please contact us so that we can rectify things.
Shipping to United Kingdom
All orders within the UK qualify for FREE shipping. We use Royal Mail second class and where possible items are packaged to fit through your letter box. Should you require First Class shipping you have the option to upgrade for a nominal fee upon checkout.
Shipping within the European Union
All orders being shipped to the EU will be based on weight. Typically one pack of gofindit will incur a shipping charge of £3.50. We use Royal Mail International Standard Delivery which takes between 3-5 working days.
Shipping within World Zone 1, North America, South America, Africa, the Middle East, the Far East and South East Asia
All orders being shipped to the World Zone 1 e.g. USA will be based on weight. Typically one pack of gofindit will incur a shipping charge of £4.50. We use Royal Mail International Standard Delivery which takes between 5-7 working days.
Shipping within World Zone 2, Australia, New Zealand and any other country not covered above.
All orders being shipped to the World Zone 2 e.g. Australia will be based on weight. Typically one pack of gofindit will incur a shipping charge of £4.80. We use Royal Mail International Standard Delivery which takes between 5-7 working days.
One final thing...
We are not responsible for any fees that your local customs office may apply to your parcel or any hold ups that occasionally occur at customs.